SGA to require detailed plans from operators on excessive gambling

The change means operators in Sweden will be required to strengthen their work around responsible gambling and consumer protection.

According to Sweden’s Gambling Act, licence holders must have an action plan for how they carry out their duty of care towards players.

From 1 October, however, when the proposed change is set to come into effect, the SGA will be able to set new specific requirements for the contents of those action plans.

“There must be order in the gaming market,” said Sweden’s Minister of Financial Markets Niklas Wykman when announcing the change.

“The new requirement should lead to more detailed action plans so that it becomes clear how the gambling companies take their responsibility to counteract risks related to gambling. 

“This strengthens the Swedish Gambling Authority’s ability to prevent people from being affected by the negative aspects of gambling.”

The government added in a statement that action plans to curb excessive gambling are “central in the work with the duty of care because the license holders determine their routines based on it.”

The SGA will now be empowered to set specific requirements for the content of the action plans, it added, creating more consistency in the ways the duty of care is carried out by operators.

Licence holders will be asked to clearly describe their guidelines for responsible gambling and how they will be implemented.